Cancellation Fees & Missed Bookings

01983 506975

Award Winning East Cowes & Islandwide Taxi Service

If you’ve booked a taxi and no longer need it, please just let us know (at least) an hour before and we’ll waive any charge to you. If, however, you book a taxi and our driver arrives at your address, waits for you, and eventually has to pull away because you didn’t show up and didn’t cancel your booking, you are responsible to pay 100% of the metered fare to your destination, as well as any waiting time (max 15 minutes). Please understand that drivers cannot work for free and your booking prevented us from giving that time slot to anyone else.


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